Skip to content
Customer Service & Complaint Handling Courses

Advanced Signature Customer Experience and Benchmarking Course – Sharm El-Sheikh, 29 Nov – 10 Dec 2026

Advanced Signature Customer Experience and Benchmarking Course runs in Sharm El-Sheikh from Sunday 29 November to Thursday 10 December 2026 (2 weeks). The fee is 8,000 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.

Register for this date Send an enquiry Download the brochure (PDF)

Dates
Length
2 weeks
Fee per delegate
8,000 £
Format
In person, Sharm El-Sheikh
Status
Open for registration

How do I book this date?

Register online to hold a seat, or send us a question about this date first.

Register for this date Download the brochure (PDF) All dates and cities for this course

Reference for this date: 612_22565. Quote it when you contact us.

Before you book, read our cancellation policy.

Send an enquiry about this date

Advanced Signature Customer Experience and Benchmarking Course · Sharm El-Sheikh · 29 Nov – 10 Dec 2026

 

Questions about this date

When does Advanced Signature Customer Experience and Benchmarking Course in Sharm El-Sheikh start and finish?

It starts on Sunday 29 November and finishes on Thursday 10 December 2026: 2 weeks.

How much does Advanced Signature Customer Experience and Benchmarking Course in Sharm El-Sheikh cost?

The fee for this date is 8,000 £ per delegate. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Sharm El-Sheikh. This course also has a live online date.

Where else does Advanced Signature Customer Experience and Benchmarking Course run?

What does this course cover?

Signature Customer Experience and Benchmarking is a 2-week training course for customer experience leaders, service directors and brand experience managers, who leave with a Signature Experience Blueprint for one customer segment. As products converge, organisations compete on the few moments customers remember and retell, measured against leaders from other industries. Jupiter Prime Training offers this course on Signature Customer Experience and Benchmarking.

The course outline covers:

  • Why Signature Customer Experience and Benchmarking Matters Now
  • Who Gains Most from Signature Customer Experience and Benchmarking
  • Signature Customer Experience and Benchmarking Capabilities
  • Key Signature Customer Experience and Benchmarking Terms
  • Signature Customer Experience and Benchmarking Day by Day
  • Day 1: The Experience Economy and Brand Promise
  • Day 2: Psychology of Memorable Service
  • Day 3: Segment Insight for Experience Design
  • Day 4: Designing Signature Moments
  • Day 5: Service Blueprinting and Backstage Readiness
  • Day 6: Experience Standards and Service Recovery
  • Day 7: Employee Experience Behind Customer Experience
  • Day 8: Benchmarking Against Service Leaders
  • Day 9: Measuring Emotional Engagement
  • Day 10: Practising the Signature Experience Blueprint
  • Applying Signature Customer Experience and Benchmarking After the Course
  • Signature Customer Experience and Benchmarking: The Way Forward

Read the full outline on the course page

When else does it run in Sharm El-Sheikh?

Where else does this course run?

Also scheduled in 23 other cities and as a live online date.

More ways to train

Related courses

Hold a seat on this date.

Sharm El-Sheikh, 29 Nov – 10 Dec 2026. The fee is 8,000 £ per delegate.