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Customer Service & Complaint Handling Courses

Customer-Centric Organisation and Internal Service Course – Dubai, 25–29 Jul 2027

Customer-Centric Organisation and Internal Service Course runs in Dubai from Sunday 25 July to Thursday 29 July 2027 (1 week). The fee is 4,600 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.

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Dates
Length
1 week
Fee per delegate
4,600 £
Format
In person, Dubai
Status
Open for registration

How do I book this date?

Register online to hold a seat, or send us a question about this date first.

Register for this date Download the brochure (PDF) All dates and cities for this course

Reference for this date: 643_23880. Quote it when you contact us.

Before you book, read our cancellation policy.

Send an enquiry about this date

Customer-Centric Organisation and Internal Service Course · Dubai · 25–29 Jul 2027

 

Questions about this date

When does Customer-Centric Organisation and Internal Service Course in Dubai start and finish?

It starts on Sunday 25 July and finishes on Thursday 29 July 2027: 1 week.

How much does Customer-Centric Organisation and Internal Service Course in Dubai cost?

The fee for this date is 4,600 £ per delegate. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Dubai. This course also has a live online date.

Where else does Customer-Centric Organisation and Internal Service Course run?

What does this course cover?

Customer-Centric Organisation and Internal Service is a 1-week training course for team leaders, supervisors and managers, who leave with a Departmental Customer-Centricity Action Plan. Customers now feel every internal delay, handoff and policy gap, so service quality depends on departments far from the front desk. Jupiter Prime Training offers this course on Customer-Centric Organisation and Internal Service for those who shape daily ways of working.

The course outline covers:

  • Why Customer-Centric Organisation and Internal Service Matters Now
  • Who Gains Most from Customer-Centric Organisation and Internal Service
  • Customer-Centric Organisation and Internal Service Capabilities
  • Key Customer-Centric Organisation and Internal Service Terms
  • Customer-Centric Organisation and Internal Service Day by Day
  • Day 1: From Transactions to Customer Centricity
  • Day 2: Internal Customers and Suppliers
  • Day 3: Empowerment and Cross-Functional Handoffs
  • Day 4: Leadership Behaviours for Customer Centricity
  • Day 5: Practising the Departmental Customer-Centricity Action Plan
  • Applying Customer-Centric Organisation and Internal Service After the Course
  • Customer-Centric Organisation and Internal Service: The Way Forward

Read the full outline on the course page

When else does it run in Dubai?

Where else does this course run?

Also scheduled in 23 other cities and as a live online date.

More ways to train

Related courses

Hold a seat on this date.

Dubai, 25–29 Jul 2027. The fee is 4,600 £ per delegate.