Advanced Communication and Problem Solving Training Course – Online, 28 Mar – 8 Apr 2027
Advanced Communication and Problem Solving Training Course runs live online from Sunday 28 March to Thursday 8 April 2027 (2 weeks). The fee is 3,200 £ per delegate. The same course also runs in person in 24 cities.
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- Dates
- Length
- 2 weeks
- Fee per delegate
- 3,200 £
- Format
- Live online
- Status
- Open for registration
Send an enquiry about this date
Advanced Communication and Problem Solving Training Course · Live online · 28 Mar – 8 Apr 2027
Questions about this date
When does the live online Advanced Communication and Problem Solving Training Course start and finish?
It starts on Sunday 28 March and finishes on Thursday 8 April 2027: 2 weeks.
How much does the live online Advanced Communication and Problem Solving Training Course cost?
The fee for this date is 3,200 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is delivered live online. The same course also runs in person in 24 cities.
Where does Advanced Communication and Problem Solving Training Course run in person?
What does this course cover?
Communication and Problem Solving is a 2-week training course for team leaders and analysts who resolve recurring operational issues, and who leave with a Problem Resolution Brief that traces a live issue from symptom to agreed fix. Faster operations, leaner teams and cross-functional handoffs mean that a well-analysed fix still fails when nobody accepts it. Jupiter Prime Training built this course around pairing rigorous diagnosis with the conversations that secure action.
The course outline covers:
- Why Communication and Problem Solving Matters Now
- Who Gains Most from Communication and Problem Solving
- Communication and Problem Solving Capabilities
- Key Communication and Problem Solving Terms
- Communication and Problem Solving Day by Day
- Day 1: Problems in Their Operational Context
- Day 2: Framing the Problem Precisely
- Day 3: Gathering and Reading Evidence
- Day 4: Finding Root Causes
- Day 5: Generating and Evaluating Options
- Day 6: Deciding Under Uncertainty
- Day 7: Structuring the Recommendation
- Day 8: Facilitating Problem-Solving Meetings
- Day 9: Gaining Buy-in and Handling Resistance
- Day 10: Practising the Problem Resolution Brief
- Applying Communication and Problem Solving After the Course
- Communication and Problem Solving: The Way Forward
When else does it run online?
- 28 March – 8 April 2027 This date 3,200 £
- 22 August – 2 September 2027 3,200 £
Where does this course run in person?
Runs in person in 24 cities.
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Live online, 28 Mar – 8 Apr 2027. The fee is 3,200 £ per delegate.