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HR, Talent Management & Labour Law Courses

Team Lead Soft Skills in Conflict Mediation Training Course – Milan, 29 Mar – 9 Apr 2027

Team Lead Soft Skills in Conflict Mediation Training Course runs in Milan from Monday 29 March to Friday 9 April 2027 (2 weeks). The fee is 11,100 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.

Register for this date Send an enquiry Download the brochure (PDF)

Dates
Length
2 weeks
Fee per delegate
11,100 £
Format
In person, Milan
Status
Open for registration

How do I book this date?

Register online to hold a seat, or send us a question about this date first.

Register for this date Download the brochure (PDF) All dates and cities for this course

Reference for this date: 946_35839. Quote it when you contact us.

Before you book, read our cancellation policy.

Send an enquiry about this date

Team Lead Soft Skills in Conflict Mediation Training Course · Milan · 29 Mar – 9 Apr 2027

 

Questions about this date

When does Team Lead Soft Skills in Conflict Mediation Training Course in Milan start and finish?

It starts on Monday 29 March and finishes on Friday 9 April 2027: 2 weeks.

How much does Team Lead Soft Skills in Conflict Mediation Training Course in Milan cost?

The fee for this date is 11,100 £ per delegate. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Milan. This course also has a live online date.

Where else does Team Lead Soft Skills in Conflict Mediation Training Course run?

What does this course cover?

Team Lead Soft Skills in Conflict Mediation is a 2-week training course for experienced team leads and senior individual contributors who step in when colleagues clash, and it produces a personal mediation development plan. Hybrid teams, flatter structures and tighter deadlines now surface friction between peers faster than formal grievance routes can absorb it. Jupiter Prime Training frames this course around the lead who must settle disputes without losing trust on either side.

The course outline covers:

  • Why Team Lead Soft Skills in Conflict Mediation Matters Now
  • Who Gains Most from Team Lead Soft Skills in Conflict Mediation
  • Team Lead Soft Skills in Conflict Mediation Capabilities
  • Key Team Lead Soft Skills in Conflict Mediation Terms
  • Team Lead Soft Skills in Conflict Mediation Day by Day
  • Day 1: Roots of Workplace Friction
  • Day 2: Emotional Intelligence Under Pressure
  • Day 3: Conflict Styles and Choices
  • Day 4: Listening and Reframing
  • Day 5: Structured Peer Mediation
  • Day 6: Influence Without Authority
  • Day 7: Difficult Conversations and Feedback
  • Day 8: Collaboration and Adaptability
  • Day 9: Mediation Rehearsal Across Sectors
  • Day 10: Practising the Personal Mediation Development Plan
  • Applying Team Lead Soft Skills in Conflict Mediation After the Course
  • Team Lead Soft Skills in Conflict Mediation: The Way Forward

Read the full outline on the course page

When else does it run in Milan?

Where else does this course run?

Also scheduled in 23 other cities and as a live online date.

More ways to train

Related courses

Hold a seat on this date.

Milan, 29 Mar – 9 Apr 2027. The fee is 11,100 £ per delegate.