Crisis Management & Business Continuity Courses
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Crisis management and business continuity courses prepare organisations to keep critical services running and to lead calmly when the unexpected happens. Programmes follow ISO 22301 and recognised crisis-management practice, and reflect GCC requirements such as the UAE's NCEMA business continuity standard. Delivered in Dubai, London and online, in English or Arabic.
Who these courses are for
Business continuity and resilience managers, crisis and emergency teams, risk managers, operations leaders, communications staff and executives who sit on crisis committees.
What you will cover
- Business continuity management systems and ISO 22301
- Business impact analysis and recovery strategies
- Writing and testing continuity and disaster recovery plans
- Crisis leadership, decision-making and command structures
- Crisis communication and media handling
- Exercises, simulations and lessons learned
How you can attend
Attend in Dubai, London or another of our cities, join live online, or run a simulation-based programme in-house. See each course page for dates and fees.
Frequently asked questions
What is the difference between crisis management and business continuity?
Crisis management is how leaders make decisions and communicate during a serious disruption. Business continuity is the planning that keeps critical services running and restores them within agreed times.
What is a business impact analysis?
A structured review of which activities matter most, how quickly they must be restored, and what people, systems and suppliers they depend on. It is the basis of every continuity plan.
How is this different from PR crisis communication?
Our PR courses focus on messages, media and reputation. These courses cover the whole response: command structure, decisions, recovery and continuity.