Government Excellence, Public Policy & Protocol Courses
No courses are available in this subject area.
Explore the other subject areas, or tell us what you are looking for and we will suggest a suitable programme.
Find a training date that works for you
Compare upcoming dates, locations and fees. Search by city or month, or contact us about a different training date.
Government excellence and public policy courses help ministries, authorities and municipalities design better policy, deliver better services and represent their entity with confidence. Programmes connect to GCC excellence models such as the Mohammed bin Rashid Government Excellence Model and the service targets of Saudi Vision 2030. Delivered in Dubai, London and online, in English or Arabic.
Who these courses are for
Government leaders and managers, policy analysts, excellence and service-improvement teams, customer-happiness centres, protocol and public-affairs officers, and diplomatic staff.
What you will cover
- Government excellence models, self-assessment and awards
- Public policy analysis, design and evaluation
- Government service design, digital services and customer happiness
- Official protocol, diplomatic etiquette and VIP visits
- Public financial management and procurement in government
- Leading change and innovation in the public sector
How you can attend
Attend in Dubai, London or another of our cities, join live online, or run the programme in-house for your entity. See each course page for dates and fees.
Frequently asked questions
Are these courses only for government employees?
They are designed for ministries, authorities, municipalities and semi-government companies, but also suit consultants and private firms that work closely with government.
Do you cover the Mohammed bin Rashid Government Excellence Model?
Yes. Excellence courses cover its criteria, self-assessment and preparing award submissions, alongside EFQM and Saudi excellence frameworks.
Is protocol training included?
Yes. Official protocol, diplomatic etiquette, precedence and organising VIP visits and official events are part of this category.