IT Governance, Digital Transformation & Service Management Courses
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IT governance and digital transformation training courses help professionals who decide how technology is funded, controlled and delivered. Build the knowledge to connect every IT investment and digital initiative to a clear business outcome.
Who these courses are for
IT managers, heads of IT service and infrastructure, digital transformation and innovation leads, governance and IT audit teams, enterprise architects, and professionals on the path to a CIO role in Saudi Arabia, the UAE and beyond.
What you will cover
- IT strategy and planning: building a technology roadmap aligned with business objectives
- Digital transformation: digital strategy, process redesign, digital government services and leading adoption
- COBIT 2019 and ISO/IEC 38500: governance of enterprise IT, its core domains, decision rights and performance
- ITIL 4 service management: the service value system and key practices, with preparation for ITIL 4 Foundation certification
- Enterprise architecture with TOGAF: business, data, application and technology layers
- IT investment and value: business cases, IT budgeting and benefits realisation
- IT risk, controls and continuity: IT disaster recovery, vendor governance and SLAs
Formats
Attend classroom sessions in Dubai, London, Istanbul, Kuala Lumpur and other cities, join live online classes from your office, or bring a programme in-house and shape it around your own IT governance model and transformation roadmap.
For data and dashboards see our Data Analytics & Power BI courses, and for cyber risk see our Cybersecurity courses.