IT Strategy, Governance & Service Management Courses
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IT governance and IT strategy training courses help professionals who decide how technology is funded, controlled and delivered. Build the knowledge to connect every IT investment to a clear business outcome.
Who these courses are for
IT managers, heads of IT service and infrastructure, governance and IT audit teams, enterprise architects, and professionals on the path to a CIO role in Saudi Arabia, the UAE and beyond.
What you will cover
- IT strategy and planning: building a technology roadmap aligned with business objectives
- COBIT 2019 and ISO/IEC 38500: governance of enterprise IT, its core domains, decision rights and performance
- ITIL 4 service management: the service value system and key practices, with preparation for ITIL 4 Foundation certification
- Enterprise architecture with TOGAF: business, data, application and technology layers
- IT investment and value: business cases, IT budgeting and benefits realisation
- IT risk, controls and continuity: IT disaster recovery, vendor governance and SLAs
- IT deployment and change: planning releases and technology rollouts that land smoothly
Formats
Attend classroom sessions in Dubai, London, Istanbul, Kuala Lumpur and other cities, join live online classes from your office, or bring a programme in-house and shape it around your own IT governance model and service catalogue.
Choose a course and its dates, and take the next step towards more informed decisions about technology in your organisation.