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Operations management courses help organisations produce and deliver more with the same resources: better plans, steadier processes, lower inventory and fewer delays. They support the industrial growth targets of programmes such as Saudi Arabia's NIDLP and the UAE's Operation 300bn. Delivered in Dubai, London and online, in English or Arabic.

Who these courses are for

Operations and plant managers, production planners, shift supervisors, industrial engineers, and service-operations leaders in banks, hospitals and government.

What you will cover

  • Operations strategy and performance measures (OEE, throughput, cycle time)
  • Production planning, scheduling and capacity management
  • Inventory control, MRP and demand forecasting
  • Process mapping and continuous improvement
  • Smart manufacturing and Industry 4.0 basics
  • Leading operations teams and daily performance management

How you can attend

Attend in Dubai, London or another of our cities, join live online, or run the programme in-house. See each course page for dates and fees.

Frequently asked questions

Is operations management only for factories?

No. The same methods of planning capacity, removing bottlenecks and measuring flow apply to hospitals, banks, contact centres and government services.

What is OEE?

Overall equipment effectiveness combines availability, performance and quality into one figure that shows how much of a line's potential output is actually achieved.

How is this different from quality and Lean Six Sigma courses?

Quality courses focus on standards, defects and ISO 9001. These courses focus on planning, capacity, inventory and day-to-day running of operations.