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Customer Service & Complaint Handling Courses

Advanced CX Strategy and Experience Investment Roadmap Course – Sharm El-Sheikh, 20 Jun – 1 Jul 2027

Advanced CX Strategy and Experience Investment Roadmap Course runs in Sharm El-Sheikh from Sunday 20 June to Thursday 1 July 2027 (2 weeks). The fee is 8,000 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.

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Dates
Length
2 weeks
Fee per delegate
8,000 £
Format
In person, Sharm El-Sheikh
Status
Open for registration

How do I book this date?

Register online to hold a seat, or send us a question about this date first.

Register for this date Download the brochure (PDF) All dates and cities for this course

Reference for this date: 618_22840. Quote it when you contact us.

Before you book, read our cancellation policy.

Send an enquiry about this date

Advanced CX Strategy and Experience Investment Roadmap Course · Sharm El-Sheikh · 20 Jun – 1 Jul 2027

 

Questions about this date

When does Advanced CX Strategy and Experience Investment Roadmap Course in Sharm El-Sheikh start and finish?

It starts on Sunday 20 June and finishes on Thursday 1 July 2027: 2 weeks.

How much does Advanced CX Strategy and Experience Investment Roadmap Course in Sharm El-Sheikh cost?

The fee for this date is 8,000 £ per delegate. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Sharm El-Sheikh. This course also has a live online date.

Where else does Advanced CX Strategy and Experience Investment Roadmap Course run?

What does this course cover?

CX Strategy and Experience Investment Roadmap is a 2-week training course for CX strategy heads, customer experience managers and transformation leads, who leave with a Funded CX Strategy Roadmap for their organisation. Boards now ask experience leaders to show which initiatives earn their budget, not only which scores improved. Jupiter Prime Training provides this course on CX Strategy and Experience Investment Roadmap for senior experience owners.

The course outline covers:

  • Why CX Strategy and Experience Investment Roadmap Matters Now
  • Who Gains Most from CX Strategy and Experience Investment Roadmap
  • CX Strategy and Experience Investment Roadmap Capabilities
  • Key CX Strategy and Experience Investment Roadmap Terms
  • CX Strategy and Experience Investment Roadmap Day by Day
  • Day 1: Setting Experience Ambition
  • Day 2: CX Maturity Assessment
  • Day 3: Outcome Measures and Targets
  • Day 4: Building the Experience Business Case
  • Day 5: Investment Appraisal for CX
  • Day 6: Portfolio Prioritisation
  • Day 7: Designing the CX Operating Model
  • Day 8: Culture and Change for CX Strategy
  • Day 9: Steering and Sector Lessons
  • Day 10: Practising the Funded CX Strategy Roadmap
  • Applying CX Strategy and Experience Investment Roadmap After the Course
  • CX Strategy and Experience Investment Roadmap: The Way Forward

Read the full outline on the course page

When else does it run in Sharm El-Sheikh?

Where else does this course run?

Also scheduled in 23 other cities and as a live online date.

More ways to train

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Hold a seat on this date.

Sharm El-Sheikh, 20 Jun – 1 Jul 2027. The fee is 8,000 £ per delegate.