Advanced CX Professional Competencies and Applied Project Course – Kuala Lumpur, 15–26 Aug 2027
Advanced CX Professional Competencies and Applied Project Course runs in Kuala Lumpur from Sunday 15 August to Thursday 26 August 2027 (2 weeks). The fee is 8,000 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.
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- Dates
- Length
- 2 weeks
- Fee per delegate
- 8,000 £
- Format
- In person, Kuala Lumpur
- Status
- Open for registration
Send an enquiry about this date
Advanced CX Professional Competencies and Applied Project Course · Kuala Lumpur · 15–26 Aug 2027
Questions about this date
When does Advanced CX Professional Competencies and Applied Project Course in Kuala Lumpur start and finish?
It starts on Sunday 15 August and finishes on Thursday 26 August 2027: 2 weeks.
How much does Advanced CX Professional Competencies and Applied Project Course in Kuala Lumpur cost?
The fee for this date is 8,000 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Kuala Lumpur. This course also has a live online date.
Where else does Advanced CX Professional Competencies and Applied Project Course run?
What does this course cover?
CX Professional Competencies and Applied Project is a 2-week training course for senior customer service managers and experience professionals, who leave with an Applied CX Improvement Project Report built on a live service issue. Organisations increasingly expect experience leaders to show evidence of competence across insight, design, culture and measurement, not only years in role. Jupiter Prime Training runs this course on CX Professional Competencies and Applied Project.
The course outline covers:
- Why CX Professional Competencies and Applied Project Matters Now
- Who Gains Most from CX Professional Competencies and Applied Project
- CX Professional Competencies and Applied Project Capabilities
- Key CX Professional Competencies and Applied Project Terms
- CX Professional Competencies and Applied Project Day by Day
- Day 1: The CX Professional Landscape
- Day 2: Customer Insight Competencies
- Day 3: Standards and Service Requirements
- Day 4: Experience Design Competencies
- Day 5: Measurement Competencies
- Day 6: Service Culture Competencies
- Day 7: Leading CX Change
- Day 8: Project Execution and Evidence
- Day 9: Results Evaluation and Reporting
- Day 10: Practising the Applied CX Improvement Project Report
- Applying CX Professional Competencies and Applied Project After the Course
- CX Professional Competencies and Applied Project: The Way Forward
When else does it run in Kuala Lumpur?
- 24 January – 4 February 2027 8,000 £
- 15 – 26 August 2027 This date 8,000 £
Where else does this course run?
Also scheduled in 23 other cities and as a live online date.
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Kuala Lumpur, 15–26 Aug 2027. The fee is 8,000 £ per delegate.