Advanced CX Professional Competencies and Applied Project Course – Barcelona, 10–21 May 2027
Advanced CX Professional Competencies and Applied Project Course runs in Barcelona from Monday 10 May to Friday 21 May 2027 (2 weeks). The fee is 9,500 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.
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- Dates
- Length
- 2 weeks
- Fee per delegate
- 9,500 £
- Format
- In person, Barcelona
- Status
- Open for registration
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Advanced CX Professional Competencies and Applied Project Course · Barcelona · 10–21 May 2027
Questions about this date
When does Advanced CX Professional Competencies and Applied Project Course in Barcelona start and finish?
It starts on Monday 10 May and finishes on Friday 21 May 2027: 2 weeks.
How much does Advanced CX Professional Competencies and Applied Project Course in Barcelona cost?
The fee for this date is 9,500 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Barcelona. This course also has a live online date.
Where else does Advanced CX Professional Competencies and Applied Project Course run?
It is also scheduled in 23 other cities: Abu Dhabi, Amman, Amsterdam, Cairo, Casablanca, Dar es Salaam, Doha, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Madrid, Manama, Milan, Munich, Muscat, New York, Paris, Rome, Sharm El-Sheikh, Singapore and Vienna. It also has a live online date.
What does this course cover?
CX Professional Competencies and Applied Project is a 2-week training course for senior customer service managers and experience professionals, who leave with an Applied CX Improvement Project Report built on a live service issue. Organisations increasingly expect experience leaders to show evidence of competence across insight, design, culture and measurement, not only years in role. Jupiter Prime Training runs this course on CX Professional Competencies and Applied Project.
The course outline covers:
- Why CX Professional Competencies and Applied Project Matters Now
- Who Gains Most from CX Professional Competencies and Applied Project
- CX Professional Competencies and Applied Project Capabilities
- Key CX Professional Competencies and Applied Project Terms
- CX Professional Competencies and Applied Project Day by Day
- Day 1: The CX Professional Landscape
- Day 2: Customer Insight Competencies
- Day 3: Standards and Service Requirements
- Day 4: Experience Design Competencies
- Day 5: Measurement Competencies
- Day 6: Service Culture Competencies
- Day 7: Leading CX Change
- Day 8: Project Execution and Evidence
- Day 9: Results Evaluation and Reporting
- Day 10: Practising the Applied CX Improvement Project Report
- Applying CX Professional Competencies and Applied Project After the Course
- CX Professional Competencies and Applied Project: The Way Forward
When else does it run in Barcelona?
- 28 December 2026 – 8 January 2027 9,500 £
- 10 – 21 May 2027 This date 9,500 £
Where else does this course run?
Also scheduled in 23 other cities and as a live online date.
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Barcelona, 10–21 May 2027. The fee is 9,500 £ per delegate.