Customer Experience Leadership for Service Team Managers Course – Casablanca, 12–16 Apr 2027
Customer Experience Leadership for Service Team Managers Course runs in Casablanca from Monday 12 April to Friday 16 April 2027 (1 week). The fee is 4,500 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.
Register for this date Send an enquiry Download the brochure (PDF)
- Dates
- Length
- 1 week
- Fee per delegate
- 4,500 £
- Format
- In person, Casablanca
- Status
- Open for registration
Send an enquiry about this date
Customer Experience Leadership for Service Team Managers Course · Casablanca · 12–16 Apr 2027
Questions about this date
When does Customer Experience Leadership for Service Team Managers Course in Casablanca start and finish?
It starts on Monday 12 April and finishes on Friday 16 April 2027: 1 week.
How much does Customer Experience Leadership for Service Team Managers Course in Casablanca cost?
The fee for this date is 4,500 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Casablanca. This course also has a live online date.
Where else does Customer Experience Leadership for Service Team Managers Course run?
What does this course cover?
Customer Experience Leadership for Service Team Managers is a 1-week training course for line, branch and operations managers leading service teams, who leave with a Manager's CX Routine and Coaching Plan. Customers judge an organisation by the frontline moments that managers shape every shift, through how they coach, brief and empower their staff. Jupiter Prime Training offers this course on Customer Experience Leadership for Service Team Managers.
The course outline covers:
- Why Customer Experience Leadership for Service Team Managers Matters Now
- Who Gains Most from Customer Experience Leadership for Service Team Managers
- Customer Experience Leadership for Service Team Managers Capabilities
- Key Customer Experience Leadership for Service Team Managers Terms
- Customer Experience Leadership for Service Team Managers Day by Day
- Day 1: The Manager's Place in Customer Experience
- Day 2: Coaching for Service
- Day 3: Huddles and Frontline Empowerment
- Day 4: Recovery Decisions and Team CX Dashboards
- Day 5: Practising the Manager's CX Routine and Coaching Plan
- Applying Customer Experience Leadership for Service Team Managers After the Course
- Customer Experience Leadership for Service Team Managers: The Way Forward
When else does it run in Casablanca?
- 1 – 5 February 2027 4,500 £
- 12 – 16 April 2027 This date 4,500 £
Where else does this course run?
Also scheduled in 23 other cities and as a live online date.
More ways to train
- All Customer Service & Complaint Handling Courses dates in Casablanca
-
All courses in Casablanca
Training courses in Casablanca with Jupiter Prime: practical programmes in Morocco's commercial capital, where Atlantic views meet a dynamic business community.
- All Customer Service & Complaint Handling Courses courses
-
Training for your organisation
Tell us the course, the number of participants and your preferred dates.
Related courses
Hold a seat on this date.
Casablanca, 12–16 Apr 2027. The fee is 4,500 £ per delegate.