Customer Experience Leadership for Service Team Managers Course – Singapore, 17–21 May 2027
Customer Experience Leadership for Service Team Managers Course runs in Singapore from Monday 17 May to Friday 21 May 2027 (1 week). The fee is 6,900 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.
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- Dates
- Length
- 1 week
- Fee per delegate
- 6,900 £
- Format
- In person, Singapore
- Status
- Open for registration
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Customer Experience Leadership for Service Team Managers Course · Singapore · 17–21 May 2027
Questions about this date
When does Customer Experience Leadership for Service Team Managers Course in Singapore start and finish?
It starts on Monday 17 May and finishes on Friday 21 May 2027: 1 week.
How much does Customer Experience Leadership for Service Team Managers Course in Singapore cost?
The fee for this date is 6,900 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Singapore. This course also has a live online date.
Where else does Customer Experience Leadership for Service Team Managers Course run?
It is also scheduled in 23 other cities: Abu Dhabi, Amman, Amsterdam, Barcelona, Cairo, Casablanca, Dar es Salaam, Doha, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Madrid, Manama, Milan, Munich, Muscat, New York, Paris, Rome, Sharm El-Sheikh and Vienna. It also has a live online date.
What does this course cover?
Customer Experience Leadership for Service Team Managers is a 1-week training course for line, branch and operations managers leading service teams, who leave with a Manager's CX Routine and Coaching Plan. Customers judge an organisation by the frontline moments that managers shape every shift, through how they coach, brief and empower their staff. Jupiter Prime Training offers this course on Customer Experience Leadership for Service Team Managers.
The course outline covers:
- Why Customer Experience Leadership for Service Team Managers Matters Now
- Who Gains Most from Customer Experience Leadership for Service Team Managers
- Customer Experience Leadership for Service Team Managers Capabilities
- Key Customer Experience Leadership for Service Team Managers Terms
- Customer Experience Leadership for Service Team Managers Day by Day
- Day 1: The Manager's Place in Customer Experience
- Day 2: Coaching for Service
- Day 3: Huddles and Frontline Empowerment
- Day 4: Recovery Decisions and Team CX Dashboards
- Day 5: Practising the Manager's CX Routine and Coaching Plan
- Applying Customer Experience Leadership for Service Team Managers After the Course
- Customer Experience Leadership for Service Team Managers: The Way Forward
When else does it run in Singapore?
- 17 – 21 May 2027 This date 6,900 £
- 4 – 8 October 2027 6,900 £
Where else does this course run?
Also scheduled in 23 other cities and as a live online date.
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Singapore, 17–21 May 2027. The fee is 6,900 £ per delegate.