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Facilities & Real Estate Management Courses

FM Service Quality and Operational Excellence Training Course – Istanbul, 12–16 Sep 2027

FM Service Quality and Operational Excellence Training Course runs in Istanbul from Sunday 12 September to Thursday 16 September 2027 (1 week). The fee is 5,500 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.

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Dates
Length
1 week
Fee per delegate
5,500 £
Format
In person, Istanbul
Status
Open for registration

How do I book this date?

Register online to hold a seat, or send us a question about this date first.

Register for this date Download the brochure (PDF) All dates and cities for this course

Reference for this date: 691_25837. Quote it when you contact us.

Before you book, read our cancellation policy.

Send an enquiry about this date

FM Service Quality and Operational Excellence Training Course · Istanbul · 12–16 Sep 2027

 

Questions about this date

When does FM Service Quality and Operational Excellence Training Course in Istanbul start and finish?

It starts on Sunday 12 September and finishes on Thursday 16 September 2027: 1 week.

How much does FM Service Quality and Operational Excellence Training Course in Istanbul cost?

The fee for this date is 5,500 £ per delegate. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Istanbul. This course also has a live online date.

Where else does FM Service Quality and Operational Excellence Training Course run?

What does this course cover?

FM Service Quality and Operational Excellence is a 1-week training course for facilities managers, service delivery leads and contract managers who must lift the quality and consistency of building services through service levels, measurement and continual improvement. Each participant leaves with an FM quality improvement plan for one site or contract. Occupiers now judge facilities teams on experience as well as cost. Jupiter Prime Training offers this course to teams running in-house and outsourced services.

The course outline covers:

  • Why FM Service Quality and Operational Excellence Matters Now
  • Who Gains Most from FM Service Quality and Operational Excellence
  • FM Service Quality and Operational Excellence Capabilities
  • Key FM Service Quality and Operational Excellence Terms
  • FM Service Quality and Operational Excellence Day by Day
  • Day 1: Service Specifications and Service Levels
  • Day 2: Performance Measurement and Indicators
  • Day 3: Audits, Feedback and Assurance
  • Day 4: Lean Operations and Root Cause Fixing
  • Day 5: Practising the FM Quality Improvement Plan
  • Applying FM Service Quality and Operational Excellence After the Course
  • FM Service Quality and Operational Excellence: The Way Forward

Read the full outline on the course page

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Istanbul, 12–16 Sep 2027. The fee is 5,500 £ per delegate.