FM Service Quality and Operational Excellence Training Course – Geneva, 21–25 Dec 2026
FM Service Quality and Operational Excellence Training Course runs in Geneva from Monday 21 December to Friday 25 December 2026 (1 week). The fee is 7,500 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.
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- Dates
- Length
- 1 week
- Fee per delegate
- 7,500 £
- Format
- In person, Geneva
- Status
- Open for registration
Send an enquiry about this date
FM Service Quality and Operational Excellence Training Course · Geneva · 21–25 Dec 2026
Questions about this date
When does FM Service Quality and Operational Excellence Training Course in Geneva start and finish?
It starts on Monday 21 December and finishes on Friday 25 December 2026: 1 week.
How much does FM Service Quality and Operational Excellence Training Course in Geneva cost?
The fee for this date is 7,500 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Geneva. This course also has a live online date.
Where else does FM Service Quality and Operational Excellence Training Course run?
It is also scheduled in 23 other cities: Abu Dhabi, Amman, Amsterdam, Barcelona, Cairo, Casablanca, Dar es Salaam, Doha, Dubai, Istanbul, Kuala Lumpur, London, Madrid, Manama, Milan, Munich, Muscat, New York, Paris, Rome, Sharm El-Sheikh, Singapore and Vienna. It also has a live online date.
What does this course cover?
FM Service Quality and Operational Excellence is a 1-week training course for facilities managers, service delivery leads and contract managers who must lift the quality and consistency of building services through service levels, measurement and continual improvement. Each participant leaves with an FM quality improvement plan for one site or contract. Occupiers now judge facilities teams on experience as well as cost. Jupiter Prime Training offers this course to teams running in-house and outsourced services.
The course outline covers:
- Why FM Service Quality and Operational Excellence Matters Now
- Who Gains Most from FM Service Quality and Operational Excellence
- FM Service Quality and Operational Excellence Capabilities
- Key FM Service Quality and Operational Excellence Terms
- FM Service Quality and Operational Excellence Day by Day
- Day 1: Service Specifications and Service Levels
- Day 2: Performance Measurement and Indicators
- Day 3: Audits, Feedback and Assurance
- Day 4: Lean Operations and Root Cause Fixing
- Day 5: Practising the FM Quality Improvement Plan
- Applying FM Service Quality and Operational Excellence After the Course
- FM Service Quality and Operational Excellence: The Way Forward
Where else does this course run?
Also scheduled in 23 other cities and as a live online date.
More ways to train
- Facilities & Real Estate Management Courses in Geneva: all dates
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All courses in Geneva
Training courses in Geneva with Jupiter Prime: programmes in an international city of diplomacy and organisations, set on the shores of Lake Geneva.
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Geneva, 21–25 Dec 2026. The fee is 7,500 £ per delegate.