Government Agency Service Charters and Benchmarking Training Course – Madrid, 26–30 Jul 2027
Government Agency Service Charters and Benchmarking Training Course runs in Madrid from Monday 26 July to Friday 30 July 2027 (1 week). The fee is 5,600 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.
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- Dates
- Length
- 1 week
- Fee per delegate
- 5,600 £
- Format
- In person, Madrid
- Status
- Open for registration
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Government Agency Service Charters and Benchmarking Training Course · Madrid · 26–30 Jul 2027
Questions about this date
When does Government Agency Service Charters and Benchmarking Training Course in Madrid start and finish?
It starts on Monday 26 July and finishes on Friday 30 July 2027: 1 week.
How much does Government Agency Service Charters and Benchmarking Training Course in Madrid cost?
The fee for this date is 5,600 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Madrid. This course also has a live online date.
Where else does Government Agency Service Charters and Benchmarking Training Course run?
It is also scheduled in 23 other cities: Abu Dhabi, Amman, Amsterdam, Barcelona, Cairo, Casablanca, Dar es Salaam, Doha, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Manama, Milan, Munich, Muscat, New York, Paris, Rome, Sharm El-Sheikh, Singapore and Vienna. It also has a live online date.
What does this course cover?
Government Agency Service Charters and Benchmarking is a 1-week training course for agency directors, quality managers and service improvement officers in public bodies who must publish clear service promises and compare their performance with peer agencies, and who leave with an agency improvement plan. Citizens and oversight bodies now ask what an agency promises and how it compares. Jupiter Prime Training delivers this course on Government Agency Service Charters and Benchmarking.
The course outline covers:
- Why Government Agency Service Charters and Benchmarking Matter Now
- Who Gains Most from Government Agency Service Charters and Benchmarking
- Government Agency Service Charters and Benchmarking Capabilities
- Key Government Agency Service Charters and Benchmarking Terms
- Government Agency Service Charters and Benchmarking Day by Day
- Day 1: Agency Operating Models and Service Promises
- Day 2: Drafting Service Charters
- Day 3: Process Improvement in Public Services
- Day 4: Benchmarking and Accountability
- Day 5: Practising the Agency Improvement Plan
- Applying Government Agency Service Charters and Benchmarking After the Course
- Government Agency Service Charters and Benchmarking: The Way Forward
When else does it run in Madrid?
- 5 – 9 April 2027 5,600 £
- 26 – 30 July 2027 This date 5,600 £
Where else does this course run?
Also scheduled in 23 other cities and as a live online date.
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Madrid, 26–30 Jul 2027. The fee is 5,600 £ per delegate.