Government Agency Service Charters and Benchmarking Training Course – Online, 7–11 Feb 2027
Government Agency Service Charters and Benchmarking Training Course runs live online from Sunday 7 February to Thursday 11 February 2027 (1 week). The fee is 1,900 £ per delegate. The same course also runs in person in 24 cities.
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- Dates
- Length
- 1 week
- Fee per delegate
- 1,900 £
- Format
- Live online
- Status
- Open for registration
Send an enquiry about this date
Government Agency Service Charters and Benchmarking Training Course · Live online · 7–11 Feb 2027
Questions about this date
When does the live online Government Agency Service Charters and Benchmarking Training Course start and finish?
It starts on Sunday 7 February and finishes on Thursday 11 February 2027: 1 week.
How much does the live online Government Agency Service Charters and Benchmarking Training Course cost?
The fee for this date is 1,900 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is delivered live online. The same course also runs in person in 24 cities.
Where does Government Agency Service Charters and Benchmarking Training Course run in person?
What does this course cover?
Government Agency Service Charters and Benchmarking is a 1-week training course for agency directors, quality managers and service improvement officers in public bodies who must publish clear service promises and compare their performance with peer agencies, and who leave with an agency improvement plan. Citizens and oversight bodies now ask what an agency promises and how it compares. Jupiter Prime Training delivers this course on Government Agency Service Charters and Benchmarking.
The course outline covers:
- Why Government Agency Service Charters and Benchmarking Matter Now
- Who Gains Most from Government Agency Service Charters and Benchmarking
- Government Agency Service Charters and Benchmarking Capabilities
- Key Government Agency Service Charters and Benchmarking Terms
- Government Agency Service Charters and Benchmarking Day by Day
- Day 1: Agency Operating Models and Service Promises
- Day 2: Drafting Service Charters
- Day 3: Process Improvement in Public Services
- Day 4: Benchmarking and Accountability
- Day 5: Practising the Agency Improvement Plan
- Applying Government Agency Service Charters and Benchmarking After the Course
- Government Agency Service Charters and Benchmarking: The Way Forward
When else does it run online?
- 7 – 11 February 2027 This date 1,900 £
- 27 June – 1 July 2027 1,900 £
Where does this course run in person?
Runs in person in 24 cities.
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Live online, 7–11 Feb 2027. The fee is 1,900 £ per delegate.