Learning & Development and Train the Trainer Courses

Desk-Side Coaching and Cross-Training for Admin Teams Training – Online, 14–18 Nov 2027

Desk-Side Coaching and Cross-Training for Admin Teams Training runs live online from Sunday 14 November to Thursday 18 November 2027 (1 week). The fee is 1,900 £ per delegate. The same course also runs in person in 24 cities.

Dates: Sunday 14 Nov – Thursday 18 Nov 2027
Length: 1 week
Fee per delegate: 1,900 £
Format: Live online
Status: Open for registration

How do I book this date?

Reference for this date: 996_37719. Quote it when you contact us.

Before you book, read our cancellation policy.

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Desk-Side Coaching and Cross-Training for Admin Teams Training · Live online · 14–18 Nov 2027

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Questions about this date

When does the live online Desk-Side Coaching and Cross-Training for Admin Teams Training start and finish?

It starts on Sunday 14 November and finishes on Thursday 18 November 2027: 1 week.

How much does the live online Desk-Side Coaching and Cross-Training for Admin Teams Training cost?

The fee for this date is 1,900 £ per delegate. Please read our cancellation policy before you book.

Is this date held in person or online?

It is delivered live online. The same course also runs in person in 24 cities.

Where does Desk-Side Coaching and Cross-Training for Admin Teams Training run in person?

It runs in person in 24 cities: Abu Dhabi, Amman, Amsterdam, Barcelona, Cairo, Casablanca, Dar es Salaam, Doha, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Madrid, Manama, Milan, Munich, Muscat, New York, Paris, Rome, Sharm El-Sheikh, Singapore and Vienna.

What does this course cover?

Desk-Side Coaching and Cross-Training for Admin Teams is a 1-week training course for office managers, administrative supervisors and executive assistants who lead admin staff, and it produces a cross-cover skills matrix with a coaching rota for every critical office process. Lean office structures, hybrid rotas and new digital tools mean one absence can stall invoicing, travel bookings or board papers. Jupiter Prime Training offers this course on desk-side coaching and cross-training for admin teams.

The course outline covers:

Why Desk-Side Coaching and Cross-Training for Admin Teams Matters Now
Who Gains Most from Desk-Side Coaching and Cross-Training for Admin Teams
Desk-Side Coaching and Cross-Training for Admin Teams Capabilities
Key Desk-Side Coaching and Cross-Training for Admin Teams Terms
Desk-Side Coaching and Cross-Training for Admin Teams Day by Day
Day 1: The Office as a Network of Know-How
Day 2: Coaching Conversations at the Desk
Day 3: Capturing Procedures for Transfer
Day 4: Skills Matrices and Cross-Cover Planning
Day 5: Practising the Cross-Cover Skills Matrix and Coaching Rota
Applying Desk-Side Coaching and Cross-Training for Admin Teams After the Course
Desk-Side Coaching and Cross-Training for Admin Teams: The Way Forward

Read the full outline on the course page

When else does it run online?

2 – 6 May 2027 1,900 £
14 – 18 November 2027 This date 1,900 £

Where does this course run in person?

Runs in person in 24 cities.

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Live online, 14–18 Nov 2027. The fee is 1,900 £ per delegate.