Sales and Customer Service Training Impact Evaluation Course – Online, 28 Mar – 1 Apr 2027
Sales and Customer Service Training Impact Evaluation Course runs live online from Sunday 28 March to Thursday 1 April 2027 (1 week). The fee is 1,900 £ per delegate. The same course also runs in person in 24 cities.
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- Dates
- Length
- 1 week
- Fee per delegate
- 1,900 £
- Format
- Live online
- Status
- Open for registration
Send an enquiry about this date
Sales and Customer Service Training Impact Evaluation Course · Live online · 28 Mar – 1 Apr 2027
Questions about this date
When does the live online Sales and Customer Service Training Impact Evaluation Course start and finish?
It starts on Sunday 28 March and finishes on Thursday 1 April 2027: 1 week.
How much does the live online Sales and Customer Service Training Impact Evaluation Course cost?
The fee for this date is 1,900 £ per delegate. Please read our cancellation policy before you book.
Is this date held in person or online?
It is delivered live online. The same course also runs in person in 24 cities.
Where does Sales and Customer Service Training Impact Evaluation Course run in person?
What does this course cover?
Sales and Customer Service Training Impact Evaluation is a 1-week training course for L&D managers, training evaluators and finance partners who must show what sales and service training changes in revenue, conversion and customer satisfaction, and it ends with a commercial training impact study. Commercial leaders now judge learning spend by pipeline and customer metrics, not attendance. Jupiter Prime Training runs this course on sales and customer service training impact evaluation.
The course outline covers:
- Why Sales and Customer Service Training Impact Evaluation Matters Now
- Who Gains Most from Sales and Customer Service Training Impact Evaluation
- Sales and Customer Service Training Impact Evaluation Capabilities
- Key Sales and Customer Service Training Impact Evaluation Terms
- Sales and Customer Service Training Impact Evaluation Day by Day
- Day 1: Commercial Metrics and Evaluation Frameworks
- Day 2: Impact Chains and Data Collection Plans
- Day 3: Isolating the Training Effect
- Day 4: Monetary Values and Cost Tallies
- Day 5: Practising the Commercial Training Impact Study
- Applying Sales and Customer Service Training Impact Evaluation After the Course
- Sales and Customer Service Training Impact Evaluation: The Way Forward
When else does it run online?
- 28 March – 1 April 2027 This date 1,900 £
- 19 – 23 September 2027 1,900 £
Where does this course run in person?
Runs in person in 24 cities.
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Live online, 28 Mar – 1 Apr 2027. The fee is 1,900 £ per delegate.