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Learning & Development and Train the Trainer Courses

Sales and Customer Service Training Impact Evaluation Course – Casablanca, 26–30 Apr 2027

Sales and Customer Service Training Impact Evaluation Course runs in Casablanca from Monday 26 April to Friday 30 April 2027 (1 week). The fee is 4,500 £ per delegate. The same course is also scheduled in 23 other cities, and as a live online date.

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Dates
Length
1 week
Fee per delegate
4,500 £
Format
In person, Casablanca
Status
Open for registration

How do I book this date?

Register online to hold a seat, or send us a question about this date first.

Register for this date Download the brochure (PDF) All dates and cities for this course

Reference for this date: 1337_50060. Quote it when you contact us.

Before you book, read our cancellation policy.

Send an enquiry about this date

Sales and Customer Service Training Impact Evaluation Course · Casablanca · 26–30 Apr 2027

 

Questions about this date

When does Sales and Customer Service Training Impact Evaluation Course in Casablanca start and finish?

It starts on Monday 26 April and finishes on Friday 30 April 2027: 1 week.

How much does Sales and Customer Service Training Impact Evaluation Course in Casablanca cost?

The fee for this date is 4,500 £ per delegate. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Casablanca. This course also has a live online date.

Where else does Sales and Customer Service Training Impact Evaluation Course run?

What does this course cover?

Sales and Customer Service Training Impact Evaluation is a 1-week training course for L&D managers, training evaluators and finance partners who must show what sales and service training changes in revenue, conversion and customer satisfaction, and it ends with a commercial training impact study. Commercial leaders now judge learning spend by pipeline and customer metrics, not attendance. Jupiter Prime Training runs this course on sales and customer service training impact evaluation.

The course outline covers:

  • Why Sales and Customer Service Training Impact Evaluation Matters Now
  • Who Gains Most from Sales and Customer Service Training Impact Evaluation
  • Sales and Customer Service Training Impact Evaluation Capabilities
  • Key Sales and Customer Service Training Impact Evaluation Terms
  • Sales and Customer Service Training Impact Evaluation Day by Day
  • Day 1: Commercial Metrics and Evaluation Frameworks
  • Day 2: Impact Chains and Data Collection Plans
  • Day 3: Isolating the Training Effect
  • Day 4: Monetary Values and Cost Tallies
  • Day 5: Practising the Commercial Training Impact Study
  • Applying Sales and Customer Service Training Impact Evaluation After the Course
  • Sales and Customer Service Training Impact Evaluation: The Way Forward

Read the full outline on the course page

When else does it run in Casablanca?

Where else does this course run?

Also scheduled in 23 other cities and as a live online date.

More ways to train

Related courses

Hold a seat on this date.

Casablanca, 26–30 Apr 2027. The fee is 4,500 £ per delegate.